Crowne Plaza Alice Springs Lasseters, an IHG Hotel

Once we’d been moved rooms, original room was dirty, damaged doors and had a pungent smell of sewage, we had a lovely stay. Food in the Tali restaurant was good and the staff pleasant and helpful.

The mountain view room was comfortable, spacious and of course a great sunrise view. Reception staff were helpful and friendly. There was a concerning maintenance issue in my room upon arrival and this was handled efficiently after contacting reception. Room service food (dinner and late breakfast) was tasty.

Excellent customer service received on checkin & checkout. All staff encountered were very helpful and friendly. It was handy to have choice of restaurants onsite & accessible without getting wet in rainy weather. King bed & pillows were very comfortable. I liked that a sheet was provided under the doona. Modern bathroom with very large walk-in shower and good sized bedroom.

Love the entry to the room. As I enter the room looked brandnew with pleasant nice smell. The lightening were nice and the best part the carpet cleaned, bed cleaned. I am saying this as been to other hotel we both start itching. There wasn't a single dust on the furniture and fridge were nice looking . My son love the square shower head and the heated spa. At the spa he spent one and half hr and slept for about 2 hrs They also take therapy dog so hopefully my puppy would one day join us when he gets trained

The rooms were excellent. Safe and comfortable. The pool was brilliant and breakfast was exceptional.